In this NEW LIVE Communication Matters workshop, you’ll discover:
✅ How to spot false 'yeses' early — before patients drop out or team buy-in fades
✅ Why clear explanations still lead to no follow-through — and what’s missing in the conversation
✅ How to structure conversations so people genuinely choose what’s next
✅ How to reduce chasing, awkward follow-ups, and emotional drain — without longer consults
âś…Â A simple, shared language your team can actually use
Discover the new science of commitment and follow-through.
âś… Real-World Shifts Clinics Are Seeing*
Higher follow-through after the first consult
→ fewer drop-offs before visit #3, with many clinics reporting 10–20% more patients continuing care
Stronger treatment plan uptake
→ fewer “I’ll think about it” outcomes and more consistent enrolment conversations, without discounting or pressure
Reduced chasing and follow-up fatigue
→ hours saved each week previously spent on reminder calls, reschedules, and awkward check-ins
Better adoption of communication changes by teams
→ strategies and language actually used on the floor, not just agreed to in meetings
More consistent conversations across clinicians
→ clearer expectations, fewer mixed messages, and noticeably fewer internal frustrations
Operational Gains:
More predictable bookings • fewer stalled decisions • less wasted time
Cultural Gains:
Calmer leadership • stronger alignment • reduced emotional load in everyday conversations
Save Your Spot for Only $27 AUD*Results vary depending on context, leadership, and consistency — these outcomes reflect patterns we see when the principles are applied well.
The Commitment Gap™
Most conversations sound like progress.
Patients nod.
Teams agree.
Plans make sense.
But somewhere between “yes” and action, momentum quietly disappears.
That space — between agreement and follow-through — is The Commitment Gap™
It’s not caused by poor motivation or difficult people.
It appears when a conversation feels complete… but a real decision hasn’t actually been made.
Once you can see this gap, you start spotting it everywhere —
and once you know how to close it, follow-through changes without more explaining or chasing.
In a Single Training You'll Discover:
Tools inspired by Harvard, Mayo, Stanford, John Hopkins and the IASP. You’ll unlock the leading edge of healthcare communication to deliver better outcomes for more patients starting tomorrow.
Why Practitioners Are Saying YES!
If you’ve ever had patients agree… then quietly disappear before the next consult
If you’ve ever delivered a clear treatment plan — only to hear “I’ll think about it”
If you’ve ever rolled out new communication strategies to your team — and watched old habits creep back in
You already know the cost —
to your time, your energy, team morale, and the emotional load you carry into every conversation.
That stops here.
Communication Matters shows you how to identify the Commitment Gap™ in real time —
and change how conversations unfold so patients and teams genuinely choose what’s next.
No pressure.
No scripts to memorise.
No longer consults.
Just clearer conversations, calmer leadership, and follow-through that finally sticks.
This NEW LIVE, evidence-informed Communication Matters workshop will show you how to:
Â
✅ Spot where conversations quietly break down — and why agreement often stops short of commitment
✅ Identify the Commitment Gap™ in real time across consults, treatment plans, and team conversations
✅ Reframe follow-through from “compliance vs non-compliance” to shared decisions people actually own
âś…Â Structure conversations so patients choose to continue care and teams adopt new ways of working
âś…Â Apply these principles without longer appointments, pressure, or awkward follow-ups
✅ Leave with practical frameworks and language you can use immediately — not scripts to memorise
âś…Â Lead complex conversations with more calm, clarity, and confidence
đź’ˇ Ready To Use Training.
Real Behaviour Change.
Clinic owners — stop spending hours explaining, reminding, and coaching your team through the same conversations that never quite stick.
This live Communication Matters workshop is:
Mapped and delivered for you
→ a clear framework your whole team can understand and use straight away
Evidence-informed and clinic-practical
→ designed for real consults, real people, and real Monday-morning conversations
One shared shift in how conversations are handled
→ less chasing, less friction, and far more follow-through
🚀 Step Into the New Science of Commitment and Follow-Through
Get your entire team speaking the same language.
Create conversations that lead to clear decisions — with patients and staff.
Reduce the emotional load that comes from repeating yourself.
Build a reputation for clarity, calm leadership, and follow-through
that patients — and your team — genuinely feel.
Join the clinics who’ve stopped chasing compliance and started creating real commitment.
The Commitment Gap™ Workshop
LIVE, 2 Hour Online Training. [Recording Included].
00
DAYS
00
HOURS
00
MINS
00
SECS
Meet Your Trainers:
Ted and Dr Lil Jedynak are internationally recognised educators and clinic leaders with a proven track record of impact. They’ve taught at major institutions including the New York College of Podiatric Medicine and QUT, and are in-demand as educators across the UK, Germany, Italy, Canada, New Zealand, and Australia, specialising in advancing MSK skills.
Beyond clinical education, Ted and Lil are also business development coaches to leading-edge clinic owners worldwide, bringing practical insight into what drives both patient outcomes and practice success. As multiple clinic owners and Telstra Business Award winners, they understand the realities of private practice and the difference great training can make.
Â
Here's What Our Clients Say...
Mary Moore, Podiatrist, Ireland
"I went from performing like a dancing poodle trying to impress people... to a crystal clear heart-felt consult. Your format works brilliantly!"
Mark Hoyland, Podiatrist, ACT
"Ted always delivers the gold standard with his trainings. (His jokes might need some work though)."
Alison Fitzgerald, Podiatrist, Vic
"All I've done is follow the steps Ted & Lil have given us, at times it was scary, confronting and uncomfortable but heck, it works!"
Adam Philps, Podiatrist, NZ
"The sheer velocity of the results with your coaching has been astounding! Your unrelenting positivity and support is infectious."
Simone Schaefer, Physio, South Africa
"Clear vision + plan + guidance meant team harmony in 10 days. I couldn't have done any of it without your support!"
Anne Bloomer, Podiatrist UK
"The clarity and simplicity of what to focus on now, was so spot on, thank you. Your guidance is priceless!"
Hayley & Pete MacFarlane, Podiatrist NSW
"Ted & Lil's mentoring has grown our business skills, our staff have grown in confidence and our business continues to multiply."
Amanda Taylor, Podiatrist, Vic
"Your coaching has made me step out of my comfort zone, and achieve great results for my business, thank you."
Dan Fitzpatrick, Podiatrist, NSW
"Ted & Lil provide insights that I couldn't possibly have achieved on my own. This has reduced stress, wasted time and costly mistakes."
